Returns and refunds

30-day returns

You can return most items within 30 days of the date they were delivered, for any reason.

Orders placed during Amazon’s holiday return period can be returned until the extended date Amazon shows in Your Orders.

How to return an item

1. Go to Your Orders in your Amazon account and find the order.
2. Select Return or replace items, choose the item and tell us the reason.
3. Follow the instructions to print a return label or choose a drop-off location.
4. Pack the item securely, ideally in its original packaging with all parts and accessories, and ship it back.

Amazon will show you the date your return needs to be shipped by. Keep your tracking number until your refund arrives.

Condition of returned items

If you’re returning something because you changed your mind, please send it back unused and in the condition you received it, with its original packaging if possible.

Items that come back used, damaged or missing parts for reasons that aren’t our fault may receive a partial refund.

Return shipping

If an item is damaged, defective or not what you ordered, return shipping is free.

If you’re returning an item because you changed your mind, Amazon will show you whether return shipping is free or what the label costs before you confirm your return. Any label cost is deducted from your refund.

Refunds

Refunds are issued through Amazon to your original payment method, usually within two business days of your return being received. There are no restocking fees.

Once a refund is issued, your bank or card provider may take a few more business days to show it on your statement.

Damaged, defective or incorrect items

If an item arrives damaged, stops working because of a defect, or isn’t what you ordered, let us know as soon as you can through Amazon or at [email protected]. A photo of the problem helps us sort it out quickly.

• Within 30 days of delivery, you can choose a full refund or a replacement.
• After 30 days, contact us anyway. We’ll work with you to replace or repair a defective item, or refund you if we can’t.

We may ask you to send the item back so we can check the problem, at no cost to you.

What this policy doesn’t cover

• Damage caused by misuse, accidents, or not following the care instructions
• Normal wear and tear, and natural variation in materials such as wood grain or glaze
• Items bought from other sellers on Amazon, even if they look similar to ours

Amazon’s A-to-z Guarantee

Purchases from our store are also covered by Amazon’s A-to-z Guarantee, which protects both the timely delivery and the condition of your order. This policy is in addition to any rights you have under the law of your state.

Contact us

Questions about a return? Email [email protected] or call [Phone number], Monday to Friday, 9am to 5pm CT. You can also message us through Amazon from your order.